privacy policy
Grey Rose Salon
Effective Date: 11/18/2025
Grey Rose Salon (“Grey Rose Salon,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, retain, and protect information when you visit or interact with our website, https://www.greyrosesalon.com (“Website”), or when you submit information through our online forms.
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect the following categories of information, depending on your interactions with our Website:
A. Information You Provide to Us
When you complete forms on the Website—including but not limited to contact forms, intake forms, and giveaway or sweepstakes entry forms—you may provide:
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Full name
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Home address
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Email address
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Phone number
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Date of birth (collected for legal eligibility verification for giveaways/sweepstakes requiring participants to be 18 years of age or older)
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Social media usernames or account links
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Any information voluntarily included in comments, text fields, or communication entries
This information is used to facilitate communication, verify eligibility, and provide services as described in this Privacy Policy.
B. Information Collected Automatically
The Website utilizes third-party technologies, including but not limited to:
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Google Analytics
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Wix Analytics
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Google Ads (including potential conversion tracking and advertising tools)
These platforms may automatically collect certain information, such as:
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IP address
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Browser type and device characteristics
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General geographic location (city-level)
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Pages viewed on the Website
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Time spent on the Website
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Referring URLs
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Interactions with links or advertisements
This information is generally aggregated and used to improve Website performance, security, and user experience.
We do not intentionally use analytics tools to collect sensitive personal data.
2. Use of Personal Information
We may use personal information for the following lawful business purposes:
A. Service and Appointment Management
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Responding to inquiries or requests submitted through Website forms
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Managing appointments, scheduling, confirmations, and reminders
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Creating or updating client profiles within our third-party booking system, Mangomint
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Communicating updates or information related to your appointments
B. Marketing and Promotional Communications
We may use personal information to send marketing or promotional emails regarding Grey Rose Salon services, promotions, or events.
Marketing communications may be sent through Mangomint or Wix.
You may opt out of marketing communications at any time by using the “unsubscribe” link provided in such communications.
C. Giveaway and Sweepstakes Administration
When you enter a giveaway or sweepstakes through the Website, we may use your information to:
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Verify your identity
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Confirm age eligibility (18 years or older)
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Contact you regarding contest participation or winnings
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Prevent fraudulent entries or misuse
D. Website Functionality and Advertising
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Improving Website performance and functionality
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Conducting analytics and statistical evaluations
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Supporting advertising activities through Google Ads (if applicable)
3. Disclosure of Personal Information
We may disclose personal information to the following categories of recipients:
A. Service Providers
We share information with third-party vendors that perform services on our behalf, including:
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Mangomint – appointment scheduling, confirmations, reminders, communication, and marketing
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Wix – Website hosting, form processing, and communication tools
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Google Analytics – website traffic and usage analytics
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Google Ads – advertising, measurement, and conversion tracking
These third parties are authorized to use personal information solely as necessary to provide their contracted services to us.
B. Legal Compliance and Protection
We may disclose personal information if required to:
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Comply with applicable laws, regulations, or legal process
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Respond to lawful requests or government inquiries
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Protect the rights, property, or safety of Grey Rose Salon, our clients, employees, or the public
We do not sell personal information.
4. Cookies and Tracking Technologies
The Website may use cookies and similar tracking technologies to:
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Support core site functionality
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Analyze Website traffic and usage patterns
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Enhance user experience
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Measure advertising effectiveness and conversions
You may modify your browser settings to refuse cookies; however, doing so may limit certain Website functionalities.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
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Providing services and communication
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Maintaining accurate records for business operations
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Meeting legal, regulatory, or contractual obligations
Retention Practices
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Information of active clients is retained as long as the client continues to engage with our services.
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Information of inactive clients may be deleted or archived at our discretion or upon request.
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Client records may be archived upon verified notification of a client’s passing.
You may request deletion of your information at any time by contacting us as outlined in Section 10.
6. Your Rights and Choices
Depending on your U.S. state of residence, you may have certain rights regarding your personal information, including:
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The right to request access to the personal information we maintain
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The right to request correction of inaccurate information
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The right to request deletion of your personal information
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The right to opt out of marketing communications
You may exercise these rights by contacting Grey Rose Salon using the information provided in Section 10.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
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SSL encryption on our Website
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Secure data storage within Mangomint
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Restricted access to personal information by authorized personnel only
However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our Website is not directed to or intended for use by children under 13 years of age, and we do not knowingly collect personal information from children under 13 through the Website.
Grey Rose Salon may collect certain information from minors in person for the purpose of providing salon services, but such information is collected directly from parents or legal guardians and is not submitted through the Website.
If we become aware that personal information of a child under 13 has been submitted through the Website, we will take reasonable steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update or modify this Privacy Policy at any time.
Updates will be posted on this page with an updated “Effective Date.”
Your continued use of the Website constitutes acceptance of the revised Privacy Policy.
10. Contact Information
For questions, concerns, or requests related to this Privacy Policy or the handling of personal information, please contact:
Grey Rose Salon
3735 Saxonburg Blvd, Suite 3W, Pittsburgh, PA 15238
412-406-7156